Refund policy
REFUND POLICY
We offer a no questions asked refund policy on undamaged merchandise.
Email us from the Contact page, for return address and more detailed instructions.
Returns are accepted within 15 days of the shipment date for a full refund less the original shipping cost*. The return shipping cost is the responsibility of the customer.
To be eligible for a refund, the item(s) must be returned unused in its original packaging and in the same great condition it left in. The original invoice must also be included with the returned item(s).
For an item(s) over $75 in value, shipping insurance is recommended. We don’t guarantee that we will receive your returned item(s).
Upon receipt and approval of the return, a refund will be processed, and a credit will be applied via the original method of payment.
*Non-returnable items include:
Sale items
Gift Cards
We do our very best to ensure sturdy, safe packaging of all of our pieces, but in the unfortunate case of a broken or damaged good, a clear photo of the damaged good must be sent via email within 3 days of receipt. Instructions for return or exchange of the damaged good will be provided in a reply email.
